Medical Receptionist

We are looking to hire a medical receptionist with excellent organizational and administrative skills. To ensure success, medical receptionists should be confident and professional administrators with fantastic communication and interpersonal skills that will contribute to the efficient day-to-day administration of the healthcare facility. Top candidates will work comfortably under pressure while multi-tasking in a fast-paced environment and can effectively react to patient emergencies.

Responsibilities:

Greet and attend to patients in person and over the phone.
Professionally assist doctors, staff, visitors, and patients.
Answer all phone calls in a professional and courteous manner.
Perform all duties within HIPAA regulations.
Maintain confidentiality of all doctor, staff, and patient information.
Verify patients insurance and collect copay.
Schedule appointments between doctors and patients.
Liaise between medical departments with discretion and professionalism
Communicate medical results to patients under clinical supervision.
Complete accurate documentation of patient visits.

Requirements:

2 years of experience at a healthcare facility in a medical receptionist role (essential).
Working knowledge of medical terminology, HIPAA regulations, ICD, and CPT coding (highly advantageous).
Innovative thinker with strong conceptual and problem-solving skills.
Meticulous attention to detail with the ability to multi-task.
Strong organizational, administrative, and planning skills.
Ability to work under pressure and react effectively to emergency situations.
Ability to use discretion while working with sensitive information.
Excellent documentation, communication, and IT skills.
Passionate about healthcare excellence.

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