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Medical Office Accounts Receivable

POSITION SUMMARY:  Primarily responsible for effective collection on patient accounts, accounts receivable follow up, and reimbursement analysis.

 

ESSENTIAL SKILLS AND EXPERIENCE

  • College degree preferred AND greater than (1) year of experience in a medical accounts receivable roles such as:

  • Accounts Receivable Representative

  • Patient Collections 

  • Working knowledge of medical, accounts receivable, collections, rejects, denials, appeals, and research billing guidelines and policies

  • Demonstrated knowledge of CPT, CDT, ICD-9/ICD-10, HCPCS, and ADA

  • Working knowledge of various reimbursement methodologies, including reimbursement reductions, fee schedule calculations and comparisons, and review of claims for correct payment

  • Fluency in a language in addition to English (Spanish preferred)

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POSITION REPONSIBILITIES/ESSENTIAL

  • Review outstanding claims to determine what action needs to take place and make status calls to insurance companies

  • Request claims to be reprocessed where necessary or prepare and submit corrected claims to the insurance companies for payment

  • Review delinquent accounts and initiate appropriate collection action including telephone calls and correspondence to patients

  • Answer patient calls relating to questions about their bills

  • Update demographic and payer related information obtained from the patient

  • May correct errors including misapplied payments/adjustments and applying account credits

  • Prepare refund requests for management approval

  • Responsible for the generation and mailing of claims

  • Work payer rejects and denials

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Address

1917 East Third Street

Chattanooga, TN 37404

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©2023 Medical Personnel Services

Contact

CALL 423-591-9835

FAX 1-866-454-1321

AFTER HOURS TEMP LINE
423-902-2504

EMAIL mps@chattmd.org

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