Medical Billing Specialist

Billing Specialists perform many accounting, customer service and organizational tasks to promote the financial health of their organization. These duties and responsibilities include:

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Job Duties:

• Searching each financial statement for any payment inconsistencies or errors

• Collaborating with patients or customers, third party institutions and other team members to resolve billing inconsistencies and errors

• Creating invoices and billing materials to be sent directly to a customer or patient

• Inputting payment history, upcoming payment information or other financial data into an individual account

• Finding financial solutions for patients or customers who may need payment assistance

• Informing patients or customers of any missed or upcoming payment deadlines

• Calculating and tracking various company financial statements

• Translating medical code if working in a medical setting

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Billing Specialist skills and qualifications

A Billing Specialist uses soft skills, technical abilities and industry-specific knowledge to manage their organization’s accounts, including:

• Strong communication, including writing, speaking and active listening

• Great customer service skills, including interpersonal conversation, patience and empathy

• Good problem-solving and critical thinking skills

• In-depth knowledge of industry best practices

• Basic math, bookkeeping and accounting skills

• Organization, time management and prioritization abilities

• Ability to be discreet and maintain the security of patient or customer information

• Effective computer skills to input to use bookkeeping and account management software in a timely and efficient manner

• Understanding of industry-specific policies, such as HIPAA regulations for health care