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Medical Billing Specialist

Billing Specialists perform many accounting, customer service and organizational tasks to promote the financial health of their organization. These duties and responsibilities include:

Job Duties:

  • Searching each financial statement for any payment inconsistencies or errors

  • Collaborating with patients or customers, third party institutions and other team members to resolve billing inconsistencies and errors

  • Creating invoices and billing materials to be sent directly to a customer or patient

  • Inputting payment history, upcoming payment information or other financial data into an individual account

  • Finding financial solutions for patients or customers who may need payment assistance

  • Informing patients or customers of any missed or upcoming payment deadlines

  • Calculating and tracking various company financial statements

  • Translating medical code if working in a medical setting

Billing Specialist skills and qualifications

A Billing Specialist uses soft skills, technical abilities and industry-specific knowledge to manage their organization’s accounts, including:

  • Strong communication, including writing, speaking and active listening

  • Great customer service skills, including interpersonal conversation, patience and empathy

  • Good problem-solving and critical thinking skills

  • In-depth knowledge of industry best practices

  • Basic math, bookkeeping and accounting skills

  • Organization, time management and prioritization abilities

  • Ability to be discreet and maintain the security of patient or customer information

  • Effective computer skills to input to use bookkeeping and account management software in a timely and efficient manner

  • Understanding of industry-specific policies, such as HIPAA regulations for health care

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